Q: Where do I return my mattress?

A: Returns are handled through Slecofom Customer Support — please do not ship anything back on your own.

1. Email support@slecofom.com with your order number, the name and email used on the order, your delivery address, and the reason for the return.
2. If your return is approved, we'll send you a return authorization along with a prepaid shipping label at no cost to you.
3. Print the label, attach it to the mattress, and ship it to our US returns facility:

Slecofom Returns c/o LECANGS LLC
5625 Challenge Dr, Suite 104
Memphis, TN 38115
United States
Tel: 901-340-1043

4. Once your return is received and inspected, we'll issue a full refund to your original payment method (typically 5–10 business days).

Please note: returns are only accepted after you receive written authorization. Unauthorized returns cannot be processed or refunded. Mattresses must be in clean, donatable condition.