Slecofom Mattress Limited Warranty Policy

Compressed Roll Mattress User Manual and Care InstructionsIntroduction

Thank you for choosing our high-quality compressed roll mattress. This manual provides detailed instructions on how to use and maintain your new mattress to ensure years of comfortable sleep. Please read all instructions carefully before use.
Unboxing and Setup
1.Remove the mattress from its packaging. Please be aware that the mattress will expand to its full size within a few minutes to a few hours after unboxing.
2.Place the mattress on a flat, stable surface. Ensure that the surface is clean and free from any sharp objects that could damage the mattress.
3.Do not remove the plastic wrapping until you are ready to use the mattress to prevent it from expanding prematurely.

Mattress Care

1. Rotate your mattress every three months to ensure even wear.

2. Use a mattress protector to keep your mattress clean and extend its life.

3. Avoid jumping or sitting on the edges of the mattress to prevent damage.

4. Do not bend or fold the mattress as this can cause permanent damage.

5. Vacuum the mattress regularly to remove dust and allergens.

Cleaning Instructions

1. Spot clean spills immediately with a damp cloth and mild detergent.

2. Do not soak the mattress or submerge it in water.

3. Do not use bleach or harsh chemicals on the mattress.

Warranty and Service

Your mattress comes with a 10-year warranty that covers any manufacturing defects. The warranty does not cover damage caused by improper use, accidents, or normal wear and tear.

If you have any questions or need assistance, please contact our customer service team at .

Safety Information

· Keep this mattress away from direct heat sources such as heaters and radiators.

· Ensure the mattress is not exposed to direct sunlight for prolonged periods.

· Do not use the mattress if the plastic wrapping is damaged or torn.

Environmental Considerations

· Please recycle the packaging materials responsibly.

· At the end of its life, this mattress can be disposed of in accordance with local waste disposal regulations.

Frequently asked questions

Are all Slecofom mattresses US standard sizes?

Standard U.S. Sizes Available:

Twin (38" x 75"),

Full (53" x 75"),

Queen (60" x 80"),

King (76" x 80"),

California King (72" x 84") 。

How long should I wait for the mattress to inflate?

We vacuum-sealed our memory foam mattresses into the packaging box for shipping. Please kindly allow 48-72 hours for the mattress to inflate completely. If you think your mattress is defective, please contact our Customer Service Representation as soon as possible.

Can I change the shipping speed after I purchased the order?

Of course you can. After purchasing, you can note your needs and choose a fast delivery carrier such as UPS or FedEx.

Can you deliver and bring the mattress into the house or apartment?

If it's a house, FedEx will deliver the package to the garage, front/back door, and front/back yard. If it's an apartment, FedEx will only deliver the package to the mailroom or lobby.

What Is Not Covered Under This Limited Warranty?

Personal comfort preferences (e.g., firmness, temperature regulation).

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Conclusion

We are confident that your new compressed roll mattress will provide you with a comfortable and restful sleep. Should you require any further assistance, please do not hesitate to reach out to us.

Thank you for choosing our product, and we wish you many nights of peaceful sleep.

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