Q：What should I do if the packaging is damaged upon receiving the package?

By WongslecofomMay 13, 2026

A：If the plastic film on the mattress is damaged during shipping, it will immediately inflate. If you find the mattress has already inflated when you sign for the package, please take a photo immediately and send it to us to confirm the damage. We will resend you a brand new mattress as soon as possible.

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