Q:How to File a Claim ?

By WongslecofomMay 27, 2026

1. Contact Slecofom customer service or on the platform you purchased via [email/phone] and provide: 
 Proof of purchase (receipt or order confirmation). 
 Photos/videos clearly showing the defect. 
 A brief description of the issue. 
2. If approved, Slecofom will arrange for inspection, repair, or replacement at its discretion.