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Home › FAQ Shipping & Returns › Q:Do you permit exchanges?

Q:Do you permit exchanges?

By WongslecofomMay 13, 2026

A:Yes. Should you decide to exchange your Slecofom mattress or furniture product, simply get in touch with a sleep specialist by chatting or calling us at line. Exchange options may vary by product.

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Related Questions

Q: The carrier website shows the mattress was delivered, but I haven’t received it. What should I do? Q: Will orders with shipping fees be delivered to the apartment door? Q: If I’m unsatisfied with the mattress’s firmness/softness or I think the feeling of sleeping on it doesn’t match my expectations, even I think it's inconsistent with the description on the webpage, can I return it for a refund? Q: If I change my mind for any reason, can I return the mattress? Q: The carrier has picked up my returned mattress. Can I get an immediate refund?

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Registered Office: Slecofom Limited 5th Floor Halo Counterslip Bristol BS1 6AJ. Company No 9703422. VAT Regd 230194343

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